Frequently Asked Questions
-
How long will it take for my parts to get here?
​
It depends on what type of part you order. There are several factors for each different item and vendor. It is best to DM us to get an ETA.
​
-
Why are metal prices going up?
​
The Covid pandemic has affected the economy in various ways. Due to lack of people working in the past year, there is a world wide metal shortage. This has caused several vendors to raise their prices as well as lengthen their quote times for parts.
​
-
How do I pay?
​
We take Paypal, debit, credit, Venmo and cash payments. Paypal has a small fee of 2.9% that gets added on, if you so choose this method.
​
-
Do you take monthly payments?
​
At this time we do not offer monthly payment plans, but we do take 1/2 down deposits. The rest will be due at time of pick up.
​
-
I don't see a product I want on your Line Card. Am I able to get this part?
​
Yes! Let us know what part you want and we will do our best to broker a deal with that company to get your product.
​
-
What is your return policy?
​
All returns are subjected to a 30% restocking fee.
Returns will only be accepted if the item is unused and returned to RevHi LLC within 7 days. No returns are allowed on products that have been installed or changed from their original condition. All returns must be in original packaging and in sellable condition. Non-product related fees (shipment, packaging, etc) are non-refundable. No returns for special ordered items. Engine and performance modifications are intended for off-road use only.​
​
-
What if my part comes damaged?
​
All parts come partially insured. If damages occur during transit we will compensate, refund, or replace if available.
​
-
Do you do sponsorships?
​
Right now we have no sponsorships, but this does not mean we do not want them! Being a new company, we are limited on what we can and can not sponsor. Please reach out to us if you are interested in a sponsorship at sales@revhawaii.com
​